Player Support

Help for Android and Solana Seeker

Need help?
Email lolosenpai.dev@gmail.com. Please include your device model, game version and a short description of the issue. Never include a seed phrase or private key.

Guest progress

Guest progression is saved on the device. Clearing Android app storage or uninstalling the game can remove it unless it was synchronized to a wallet-linked cloud profile.

Wallet connection

Wallet connection is optional. DegenMerge only requests a readable sign-in message for cloud synchronization; gameplay does not require a transaction.

Rewarded ads

If an ad is unavailable or closed early, no ad reward is granted, but normal gameplay and standard daily claims remain available.

Common troubleshooting

  1. Confirm that DegenMerge is updated to the latest available version.
  2. Fully close and reopen the game.
  3. Check the Seeker's internet connection for wallet sync or rewarded ads.
  4. For a wallet issue, confirm that a compatible wallet is installed and unlocked.
  5. Do not clear app storage while investigating a local-save issue.

Privacy and account requests

Read the privacy policy or follow the cloud account deletion instructions. Privacy requests can also be sent to the support email above.